Training
The Forest Group insists that customer representatives attend a training course covering installation of the products. Attendees receive a certificate proving their competence, ensuring the products are used appropriately.  On site, once the installation is complete, a designated person employed by the user should approve it. The Forest Group can provide relevant approval forms if required.
Inspection
The purpose of the Forest Safety Products inspection procedure is to provide peace of mind to our customers, ensuring that the Soft Landing System continues to offer the best possible protection from the risk of falls from height.
We encourage all users to comply with our Inspection Procedure Guidelines.
We welcome feedback on our products and encourage users to notify us with details of any falls involving the Soft Landing System. We analyse this information and incorporate the findings into improving the design of future products to ensure we continue to meet the needs of our customers.